The Instructional Designer designs, develops, implements, and evaluates learning experiences that strengthen employee performance and support clinical excellence. Using the ADDIE model and Understanding by Design framework, this role partners with stakeholders and subject matter experts to assess learning needs and performance gaps, then independently determines the instructional approach, learning objectives, assessments, and activities for assigned projects. The Instructional Designer manages multiple projects, develops online and instructor-led training, and uses learner feedback and assessment results to improve training effectiveness.

Essential Functions

Analysis

• Conducts needs assessments with stakeholders, including observations of employees performing job tasks, to identify business needs, learner needs, and performance gaps.
• Evaluates assessment findings and recommends instructional solutions that support employee performance and clinical excellence.
• Collaborates with stakeholders and the Sr. Manager of Clinical Education to establish project scope and deliverables

Design

• Independently determines learning objectives, assessments, and instructional activities for assigned projects using Understanding by Design principles.
• Evaluates and selects instructional methods, delivery formats, and learning assets that support learner engagement, application, and retention.
• Reviews proposed designs with stakeholders and the Sr. Manager of Clinical Education to confirm alignment with project goals and content requirements.

Development

• Partners with subject matter experts to research, develop, and refine accurate, relevant instructional content.
• Creates learning materials, practice exercises, knowledge checks, course assessments, and skills checklists aligned with learning objectives.
• Selects and integrates appropriate learning technologies and interactive elements to support instructional goals.
• Coordinates stakeholder and supervisor reviews, evaluates and incorporates feedback, and documents required approvals.

Implementation

• Builds, tests, and publishes approved learning content using authoring software and the learning management system.
• Conducts train-the-trainer sessions to prepare facilitators to deliver instructional content effectively.
• Coordinates the distribution of approved learning materials to facilitators, stakeholders, and other project participants.

Evaluation

• Evaluates training effectiveness using learner feedback, assessment results, and skills checklist outcomes.
• Determines and implements appropriate instructional revisions based on evaluation findings and changing business or learner needs.
• Maintains training content and curricula to ensure accuracy, relevance, and alignment with learning objectives.

Project Management and Partnership

• Manages multiple assigned training projects from analysis through evaluation, using established project management tools and processes.
• Coordinates content development, review, and approval timelines with subject matter experts and stakeholders; communicates progress and escalates risks or delays.
• Advises stakeholders on instructional strategies and the effective application of training materials in the field.
• Maintains collaborative relationships with project teams, subject matter experts, the learning management system provider, and other vendors.
• Partners with training colleagues to maintain consistent messaging, reuse relevant content, and improve development efficiency.
• Evaluates and recommends improvements to instructional standards, development processes, and training solutions.

Required Skills & Abilities

• Proficient in authoring tools including Articulate Rise, Articulate Storyline, HeyGen, and video editing.
• Ability to translate complex information into clear, engaging learning materials.
• Strong organizational and project management skills, including the ability to manage multiple projects and meet deadlines.
• Ability to collaborate effectively with employees at all levels of the organization, subject matter experts, and external vendors.
• Ability to interpret learner feedback and assessment results to improve training effectiveness.
  
• Ability to troubleshoot course functionality, organize digital files and learning assets, and publish and maintain content in a learning management system.
  

Required Credentials

• Bachelor’s degree, preferably in Instructional Design, Learning Design, Educational Technology, Education with formal instructional design training, or a related field.
  
• 1-3 years of experience designing and developing instructional content.
  
• Experience developing learning content for social media or managing content in a knowledge management platform preferred.
  
• Experience developing learning content for social media or managing content in a knowledge management platform preferred.

Compensation:

• $60,000-70,000 annually (Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position)

A Top Workplace

At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training. 

PT Solutions has been named a 2026 USA Today Top Workplace for the fifth consecutive year, based entirely on employee feedback. We’ve also earned five Culture Excellence Awards for Innovation, Professional Development, Work-Life Flexibility, Appreciation, and Purpose & Values. This recognition reflects a culture built around supporting our people. It’s not just what we do, but how we make people feel. Through human connection, intentional care, and being all in for one another, we create experiences that make a difference. Because together, we do great better.

Let’s go further together and transform care. Join the #PTSLife today!  To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn. 

We are an equal opportunity employer and welcome all qualified candidates to apply!