The Integration Engineer serves as a cross-functional technical lead responsible for the planning, coordination, and execution of both application and infrastructure readiness during clinic-to-hospital conversions and denovo private clinic growth initiatives. This role ensures that clinical applications, networking, telecom, and end-user devices are fully operational and aligned. This involves the planning, coordination, and execution of both application and infrastructure readiness to guarantee that all systems, networking, telecom, and end-user devices are fully operational for a successful go-live.

Willingness to travel onsite for clinic openings and conversions as required. Travel frequency varies based on project complexity and the integration team rotation.

Essential Functions

Technical Readiness & Implementation

• End-to-End Coordination: Support technical readiness for clinic conversions by managing both application and infrastructure components.
• Application Lifecycle: Coordinate EMR and supporting clinical applications to ensure proper configuration, access, and readiness.
• Third-Party Platforms: Assist in standing up clinic accounts in third-party systems, including patient communication, scheduling, and referral platforms.
• Testing & Cutover: Support comprehensive application testing, validation, and cutover activities.

Infrastructure & Connectivity

• Network & Security: Lead readiness activities for enterprise networking, including LAN/WAN, VPN, firewalls, and connectivity.
• Circuit Provisioning: Coordinate circuit provisioning and carrier turn-ups as required by project timelines.
• Telecom & Voice: Ensure telecom readiness, including call routing and call center validation.
• Hardware Readiness: Guarantee the operational status of all end-user devices, including workstations, printers, and clinical peripherals.

Project Leadership & Support

• Onsite Execution: Provide onsite technical support during select clinic openings and conversions based on project risk.
• Real-Time Troubleshooting: Resolve application, network, or device issues in real time during go-live events.
• Risk Mitigation: Identify technical risks across applications and infrastructure and support the development of mitigation plans.
• Documentation: Maintain accurate updates within the project run book and serve as a technical escalation point.

Required Skills & Abilities

• Healthcare IT: Proven experience supporting healthcare environments, specifically integrating applications with infrastructure.
• EMR Proficiency: Working knowledge of EMR systems and their direct integration into clinical workflows.
• Networking Fundamentals: Strong grasp of enterprise networking (LAN/WAN, VPNs, firewalls) and platforms such as Cisco, Meraki, or Fortinet.
• Systems Support: Familiarity with telecom systems and comprehensive end-user device support
• Vendor Management: Ability to coordinate multiple third-party vendors and internal stakeholders simultaneously.
• Problem Solving: Strong troubleshooting skills in high-impact, fast-paced environments.
• Project Oversight: Ability to manage multiple concurrent projects while maintaining clear documentation.
• Proficiency in Microsoft Word, Excel, Window-based applications.
• Excellent communication and relationship-building skills.
• Must have demonstrated skill in prioritizing daily responsibilities and crises to handle a heavy workload.
• Must be able to work successfully in a fast-paced environment.
• Knowledge of federal and state employment laws and regulations

Required Credentials

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Network certifications such as CCNA, CCNP, or equivalent.
• Prior exposure to EMR go-live events, healthcare integrations, or large-scale growth initiatives.

Expanding Access to Quality Care

At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.

As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact. 

Let’s go further together and transform care. Join the #PTSLife today! 

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