Westover Hills OP
11212 State Highway 151
San Antonio, Texas 78251

Our Patient Services Coordinators (PSCs) support our clinicians as they strive to serve their patients using research-driven treatments to provide relief and restoration of their normal life. 

As a PSC you will interact and build relationships with patients, insurance providers, and medical professionals to create streamlined scheduling and financial workflows. Daily tasks could include processing insurance verifications, managing prior authorizations, and following up on physician referrals. A patient-centered mindset and the ability to work autonomously will elevate your success in the role.

Your Responsibilities as a Patient Services Coordinator

• Reconcile patient payments and units billed while following HIPAA guidelines
• Follow appropriate processes for Insurance Verification and/or benefits management
• Obtain authorization and/or prior authorization
• Over the counter collections and reconciliation of all charges weekly and monthly
• Maintain relationships with patients, providers, clinicians, and internal operational departments

What You Will Get 

In addition to the standard benefit offering, you can expect to receive

• Competitive compensation with ability to earn performance-based incentives
• Professional development through strategic internal platforms
• Potential for career progression with a nation-wide company
• Fitness incentive, insurance benefits, employee assistance program, paid time off and extended illness bank

Qualifications

• PT Solutions requires at minimum, a High School or GED diploma. Submission of diploma for the highest level of education obtained will be required.
• 1-2 years of customer service experience (experience with healthcare preferred)

Pay Range:

• $ 16 - $18 per hour
• Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Schedule:

• Full-time Mon-Fri (40 hrs/week, schedule varies, clinic hours Mon-Thurs 7am-7pm, Fri 7am-4pm)

A Mission That Moves Us 

At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we’re committed to your professional growth and empowering you to shape the future of rehabilitation therapy. 

 Join us and transform care. Let’s go further together. 

Learn more about careers with PT Solutions at Physical Therapy Careers | PT Solutions  

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We are an equal opportunity employer and welcome all qualified candidates to apply.