The Receptionist (onsite) will contribute to PT Solution’s success by supporting the administrative team, and clinical or administrative managers in execution of the daily operational tactics of the company through accurate, thorough, and effective organization and communication of administrative functions.

The Receptionist will assist in development, deployment, and maintenance of administrative processes and materials. Assist in the creation, editing, and management of internal corporate communications and presentations. Support daily operational logistics of the Practice Support Center location and corporate events. 

ESSENTIAL FUNCTIONS

• Greet and assist all visitors to the Practice Support Center in a courteous and professional manner and direct to the appropriate person or meeting room. Maintain visitor sign in log to ensure all visitors sign in appropriately and are accounted for.
• Sort and appropriately distribute all incoming mail to proper departments in a timely manner. Handle outgoing special mail items with vendors; USPS, certified mail items, FedEx, etc.
• Maintain and keep all Outlook conference room calendars up to date with current meeting requests, updates and cancelations. Oversees and ensures that all Practice Support Center meeting rooms and training center do not have conflicts or provides resolutions in the event of overbooking or overlap.
• Answer and direct all incoming phone calls to the Practice Support Center main line and maintain message system by delegating messages to the appropriate employee or department. Includes properly delegating all messages left on the Work the Lead center to the correct department for quick resolution.
• Draft correspondence and communications without errors in spelling or grammar, taking several sources of information and synthesize into one new document, retaining key points. Take minutes and precise discussions and documents. Effectively proof-read and check work of self and others to ensure accuracy and to ensure managers present themselves and the company in a positive way.
• Support several administrative team members and managers and assist in prioritizing appropriately using strong personal organizational skills. Organize own work assignments to ensure completion of activities while providing best support to managers.
• Maintain professional and technical knowledge while maintaining absolute confidentiality both of organizational issues.
• Personally complete project-based tasks specific to functional areas of managers supported. These may be specifically assigned or may result from job holder proactively identifying areas where he/she can contribute.
• Provide on-going project management support to managers by proactively tracking, chasing, and progressing current issues.
• Organize and schedule all internal or external meetings - personally planning all non-business aspects of events including agenda, AV equipment, food, transportation if required, etc. Take notes at meetings as needed and create formal minutes where required. Follow up on issues as needed.
• Provide ad hoc administrative assistance and duties as directed. 
• Keeping an inventory of office and pantry supplies and ordering when needed for both the 13th and 14th floors
• Organize and provide parking and building badges for both the 13th and 14th floors

DESIRED SKILLS & ABILITIES

• High School diploma required.
• Front reception experience preferred.
• Ability to effectively collaborate with all Practice Support Center staff.
• Exhibits the PT Solutions mission to all visitors
• Adept with managing multiple assignments and tasks while displaying professionalism.

Compensation:

$17.50-22.50 hourly (Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position)

Expanding Access to Quality Care

At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.

As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact. 

Let’s go further together and transform care. Join the #PTSLife today! 

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