As Senior Patient Services Coordinators you will lead front office training and development. This position will be responsible for driving PSC engagement, culture in the clinic, PSC training and clinic growth.  In this position there is opportunity to work alongside Regional Training Coordinators to create a customer service environment.  Senior Patient Services Coordinators are often the first impression a patient has of PT Solutions. Working in the front line of communications, you interact and build relationships with patients, insurance providers, and medical professionals to create a streamlined scheduling and financial workflow.   Strong hospitality focus, organization, flexibility, time-management, and can-do attitude will provide day-to-day success.  

SUCCESS LOOKS LIKE 

• Have a fundamental knowledge of computer systems
• Be hospitable and customer service focused
• Be organized with exceptional time management skills
• Be able to take constructive feedback and put it into action
• Ensure each patient leaves feeling happy and healthy

 BENEFITS

• Competitive compensation with ability to earn performance-based incentives
• Foster a positive work environment by living clinically through PT Solutions core values
• Professional development and career progression
• Fitness incentive, insurance benefits, employee assistance program, 401k and profit sharing, and PTO package to include employee illness bank (EIB) accrual

EXPERIENCE 

• High School Diploma
• 1-2 years of customer service experience
• Interest in learning healthcare systems and processes
• Exceptional communication skills and a can-do attitude

Pay Range

• $18 - $19 / hourly

Schedule

• Full-time between clinic hours
  • M-F, 7a-7p

Expanding Access to Quality Care

At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.

As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact. 

Let’s go further together and transform care. Join the #PTSLife today! 

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