The HR Coordinator plays a key role in supporting the daily operations of the Human Resources department. This position is responsible for executing a variety of administrative and operational tasks, including processing payroll changes, maintaining accurate employee records, responding to HR inquiries, and assisting with onboarding and offboarding activities. The HR Coordinator will collaborate closely with HR team members and cross-functional partners to ensure data integrity, policy compliance, and a positive employee experience. This role also contributes to process improvement initiatives and helps resolve operational issues through thoughtful problem-solving and attention to detail.

ESSENTIAL FUNCTIONS

• Process payroll changes accurately and in a timely manner

• Maintain employment records related to events such as hiring, termination, leaves, transfers,

  promotions, name changes, status changes, and similar updates

• Respond to internal and external HR-related inquiries or requests, escalating to the HR Operations

  Manager and/or HRBP team as appropriate

• Assist with the employee recoupments process, ensuring proper documentation and follow-up

• Respond to employee inquiries regarding policies, procedures, and programs; partner with HR

  leadership on policy interpretation and application

• Communicate with managers to resolve payroll-related issues and discrepancies

• Train managers and operational leaders on payroll processes and changes to ensure compliance and

  understanding

• Conduct regular employee data audits to ensure accuracy and assist with HR error reporting

• Assist with the management of the HR inbox, ensuring timely and professional responses

• Support onboarding processes for new hires, including documentation, system setup, and orientation

  coordination

• Assist in ad-hoc HR projects as assigned, contributing to team goals and initiatives

• Identify and implement process improvements within HR operations to enhance efficiency, accuracy,

  and employee experience

• Analyze and resolve HR operational issues by investigating root causes and collaborating with cross-

  functional teams to develop scalable solutions

• Maintain confidentiality and security of employee information in accordance with data privacy

  regulations and internal policies

• Perform other duties as assigned to support the HR Operations team and broader HR function

REQUIRED SKILLS AND ABILITIES

• Strong interpersonal, oral (including telephone) and written communication skills
• Ability to work independently and in a team setting; demonstrates integrity, sound judgment, urgency, and analytical thinking
• Strong follow-through and ability to track results to meet measurable goals
• Good organizational skills with the ability to prioritize and meet deadlines
• Customer service-driven with a positive attitude and strong service orientation
• Ability to operate standard office equipment (e.g., fax machines, copiers, scanners)
• Proficient in Windows-based technologies (e.g., Microsoft Word, Excel)
• Excellent time management and multitasking abilities
• Creative thinker with strong attention to detail and organizational skills
• Adaptable to changing priorities and committed to maintaining confidentiality

REQUIRED CREDENTIALS

• High School Diploma or GED required
• Associate or Bachelor’s degree required, preferably in Human Resources, Business Administration, or a related field
• Minimum of 2 years of experience in Human Resources or HR Operations required

Expanding Access to Quality Care

At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.

As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact. 

Let’s go further together and transform care. Join the #PTSLife today! 

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