To serve as the fitness sales representative for the Fitness Department with focus on fitness product support, sales/prospecting management, & client retention management.

Essential Functions:

PROSPECTING:

• Identifying and pursuing new prospects part of the BT new patient funnel
• Point of contact for all fitness inquiries.
• PT-Fit: Manages the execution of Physical Therapist PT-FIT Eligibility communication to personal trainer.
• On-site tours

RETENTION MANAGEMENT

• Executing retention cascade
• Timely follow-ups for old/cancelled members and training clients.
• Membership/training package renewal campaigns
• Proactive engagement

FITNESS ACCOUNT MANAGEMENT AND REPORTING

• Mindbody account management
• Manage Expired autopay account issues, refunds as indicated.
• Creating mindbody membership options, packages/contracts, promos
• Reporting on membership
• Troubleshooting

FITNESS MARKETING/SALES

• Ensure the company website is current and continuous
• Promotions/Fitness events posted in advance and removed in a timely manner
• Updating sandwich board, ordering promotional/event flyers.
• Ensuring trainer bios and pictures are up to date and continuous with current team
• Maintaining supply of trainer business cards
• Execution of Before/After pictures of our clients

Required Skills & Abilities:

• Highly professional in appearance, tone and delivery and an effective communicator.
• Strong customer service skills, customer service driven, positive attitude.
• The ability to work independently and in a group setting, high integrity, reasoned

Required Credentials:

• College degree preferred, or equivalent experience
• Two or more years of experience in a customer/public relations position or a sales role

Wage:

• Minimum Wage + Commission

Expanding Access to Quality Care

At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.

As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact. 

Let’s go further together and transform care. Join the #PTSLife today! 

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